WhiteCoat Holdings Pte. Ltd. (“WhiteCoat” or “the Group”), Southeast Asia’s leading digital health company, has opened its regional headquarters in Singapore as it drives profitability in its home market, and expansion in the region.

The move comes as the Group, which began operations in late 2018 and recently launched its services in Indonesia and Vietnam, looks to enter additional markets in the region. The 8,000- square-feet WhiteCoat Regional Headquarters located at One-North will drive the Group’s strategic direction for profitability, expansion and product and technology development. It will also serve as a hub to facilitate patient engagement and promote healthcare literacy across its markets.

Desmond Lee, Minister for National Development & Minister-in-charge of Social Services Integration, graced the opening ceremony.

Said Bryan Koh, WhiteCoat Founder & Chief Executive Officer, “WhiteCoat’s 12 consecutive quarters of revenue growth is testament to a growing and sustained demand for digital healthcare and the access, quality and convenience which WhiteCoat brings.

“Our regional aspirations are to bring our made-in-Singapore brand to the region, providing our users the same premium level of healthcare access regardless of where they are in Southeast Asia. WhiteCoat will be the region’s healthcare passport where users, armed with our app, will be able to see a doctor and access myriad quality healthcare services anytime, anywhere. We want to empower the region to take better care of their health by providing healthcare literally within their fingertips through a single touchpoint.”

WhiteCoat currently operates in Singapore, Indonesia and Vietnam, and works with an over 1,000-strong network of health and wellness providers comprising general practitioners, specialists, allied healthcare professionals and pharmacies, to provide digital health services to over 1.5 million lives in the region. The Group is looking to further expand into new markets in the region, such as Malaysia and Thailand. It will also be enhancing its health and wellness offerings, such as specialist care and mental wellness.

In 2022, WhiteCoat completed over 400,000 consultations and medication deliveries, with revenue jumping three times from a year ago. It is targeting to turn profitable by the end of the year in Singapore.

As part of Singapore’s thriving digital economy, the Group will continue to tap local talent to drive growth. It will also seek local and regional partnerships with payers such as insurers and corporates, as well as healthcare providers, to continue to spur digital transformation in the healthcare sector.

Said Mr Koh, “Setting up our regional headquarters in Singapore will allow us to tap the strong ecosystem of tech and business talents here and bring them together to cross pollinate ideas and further innovation in the healthcare sector. We thought through our space requirements and believe that our 8,000 square feet headquarters, which caters room for calibrated expansion, will help us to grow sustainably over the next few years.

“As WhiteCoat continues to seek expansion in Singapore and in the region, we are mindful that it should not be growth-at-all-cost. Over the years this principle has guided us, from launching services with good market fit to quality user acquisition and market entry.

“We are in a strong position to become the first digital healthcare provider headquartered in Singapore to reach profitability through organic growth and will continue to contribute meaningfully to our evolving healthcare landscape through digital innovation.”